One World Ticket Fee Settlement

A Court authorized this website because you have a right to know about a proposed settlement of this class action lawsuit, and about all of your options, before the Court decides whether to give final approval to the Settlement. The website, including all of these FAQs, explains the lawsuit, the Settlement, and your legal rights.

The case is called Puller v. Legends OWO, LLC, Civil Action No. 1:24-cv-00209-RA. The person who sued is called the Plaintiff. The Defendant is Legends OWO, LLC.

In a class action, one or more people called class representatives (in this case, Daniel Puller) sue on behalf of a group or a “class” of people who have similar claims. In a class action, the court resolves the issues for all class members, except for those who exclude themselves from the Settlement Class.

This lawsuit claims that Defendant failed to properly disclose a fee for electronic tickets to its One World Observatory prior to those tickets being selected for purchase, in alleged violation of ACAL § 25.07(4). Defendant denies that it violated any law, but has agreed to the Settlement to avoid the uncertainties and expenses associated with continuing the case.

The Court has not decided whether the Plaintiff or the Defendant should win this case. Instead, both sides agreed to a settlement. That way, they avoid the uncertainties and expenses associated with ongoing litigation, and Settlement Class Members will get compensation sooner rather than, if at all, after the completion of a trial.

The Court decided that everyone who fits the following description is a member of the Settlement Class:

All individuals in the United States who purchased electronic tickets and paid a processing fee to gain entrance to Defendant’s Place of Entertainment from Defendant’s website from August 29, 2022, and through November 6, 2024.

“Place of Entertainment” means One World Observatory. “Defendant’s Website” means https://www.oneworldobservatory.com/.

Monetary Relief. A Settlement Fund will be created totaling $975,000. Payments to Settlement Class Members, and the cost to administer the Settlement, the cost to inform people about the Settlement, attorneys’ fees (inclusive of litigation costs), and an award to the Class Representative will also come out of this fund (see FAQ 12).

Prospective Relief. Defendant acknowledges that it has changed the purchase flow for tickets on its website to display the processing fee that was the subject of this litigation when the ticket is first selected for purchase and which the parties agree is in compliance with New York Arts & Cultural Affairs Law § 25.07(4).

A detailed description of the Settlement benefits can be found in the Settlement Agreement, a copy of which can be viewed here.

To receive a pro rata share of the Settlement Fund, which will be based on the total amount of fees you paid, you must have submitted a timely and complete Claim Form no later than April 21, 2025. Your payment will be made by PayPal, Venmo, Zelle, or check, at your election. You can contact Class Counsel at 646-837-7150 to inquire as to the number of claims and/or requests for exclusion that have been received to date.

Payments to eligible Class Members commenced on June 5th, 2025. The payment was made in the form of a check, unless you elected to receive payment by Pay Pal, Zelle, or Venmo, and all checks will expire and become void after 180 days after they are issued.

The deadline to submit a Claim Form passed on April 21, 2025. If you filed a claim prior to the deadline, it will be reviewed. If approved, you will be sent a Settlement award.

If the Settlement becomes Final, you will give up your right to sue the Defendant and other Released Parties for the claims being resolved by this Settlement. The specific claims you are giving up against the Defendant are described in the Settlement Agreement. You will be “releasing” the Defendant and certain of its affiliates, employees and representatives as described in Section 1.33 of the Settlement Agreement. Unless you exclude yourself (see FAQ 13), you are “releasing” the claims, regardless of whether you claim your electronic payment or not. the Settlement Agreement is available through the Documents link on the website.

the Settlement Agreement describes the released claims with specific descriptions, so read it carefully. If you have any questions, you can talk to the lawyers listed in FAQ 11 for free or you can, of course, talk to your own lawyer if you have questions about what this means.

The Court has appointed Philip L. Fraietta and Stefan Bogdanovich of Bursor & Fisher, P.A. to be the attorneys representing the Settlement Class. They are called “Class Counsel.” They believe, after conducting an extensive investigation, that the

Settlement Agreement is fair, reasonable, and in the best interests of the Settlement Class. You will not be charged for these lawyers. If you want to be represented by your own lawyer in this case, you may hire one at your expense.

The Defendant has agreed that Class Counsel’s attorneys’ fees and costs may be paid out of the Settlement Fund in an amount to be determined by the Court. The fee petition will seek no more than one-third of the Settlement Fund, inclusive of reimbursement of their costs and expenses; the Court may award less than this amount. Under the Settlement Agreement, any amount awarded to Class Counsel will be paid out of the Settlement Fund.

Subject to approval by the Court, Defendant has agreed that the Class Representative may be paid a Service Award of $5,000 from the Settlement Fund for his services in helping to bring and resolve this case.

The deadline has passed to exclude yourself from the Settlement.

No. Unless you exclude yourself, you give up any right to sue the Defendant for the claims being resolved by this Settlement.

No. If you exclude yourself, you will not receive any payment from the Settlement Fund.

The deadline has passed to object to the Settlement.

Objecting simply means telling the Court that you don’t like something about the Settlement. You can object only if you stay in the Settlement Class. Excluding yourself from the Settlement Class is telling the Court that you don’t want to be part of the Settlement Class. If you exclude yourself, you have no basis to object because the case no longer affects you.

The Court granted final approval on March 10, 2025. The deadline to submit a Claim Form passed on April 21, 2025.

No. Class Counsel will answer any questions the Court may have. But, you are welcome to come at your own expense. If you send an objection or comment, you don’t have to come to court to talk about it. As long as you filed and mailed your written objection on time, the Court will consider it. You may also pay another lawyer to attend, but it’s not required.

The Court granted final approval on March 10, 2025. The deadline to submit a Claim Form passed on April 21, 2025.

The Notice you received summarizes the Settlement. More details are in the Settlement Agreement. You can get a copy of the Settlement Agreement in the Documents page. You may also write with questions to One World Observatory Ticket Fee Settlement, P.O. Box 2880, Portland, OR 97208-2880. You can call the Settlement Administrator at 1-888-884-6585 or Class Counsel at 646-837-7150, if you have any questions. Before doing so, however, please read all of the FAQs and Answers provided carefully. You may also find additional information elsewhere on the case website.